Refund & Return Policy

Last Updated: January 14, 2026

Thank you for shopping with Liquor Store Near Me. Due to the nature of alcoholic beverages and state shipping regulations, sales are generally final unless otherwise required by law. Please review the information below regarding damaged shipments, returned packages, and refund processing.

Alcohol order fulfillment and customer service are operated by a licensed California ABC retailer, Vista Wine & Spirits (10223 Prospect Ave Suite A, Santee, CA 92071). Where applicable, the retailer is the seller of record.

No returns or exchanges

• Spirits and wine
• Limited releases
• Sale or discounted items
• Gift sets
• Seasonal or specialty items

Once an order is placed and processing begins, it may not be possible to cancel or modify.

Reporting an issue

If your order arrives damaged, leaking, broken, or incorrect, please email us within 48 hours of delivery.

• Your order number
• Clear photos of the damaged or incorrect items
• Photos of the outer shipping box and packaging

We review these situations on a case-by-case basis and work toward a fair resolution.

Adult signature required (21+)

• Adult (21+) must be present at delivery
• Valid government-issued photo ID required
• Signature required — packages cannot be left unattended

Refund eligibility

If a package is returned due to failed delivery attempts, no eligible adult present, incorrect address, or refusal to sign, the following policies apply:

• 20% restocking fee may be deducted from any eligible refund
• Original shipping charges are non-refundable
• Additional carrier return fees may be deducted
• Refunds typically process within 10–15 business days after return and inspection

Lost, delayed, or stolen packages

Once the carrier accepts the shipment, delivery timing and handling are controlled by the carrier. Carrier delays, weather disruptions, and packages marked as delivered may not be eligible for refunds or replacements.

We can assist with carrier research or claims when possible, but outcomes and reimbursement are not guaranteed.

Contact support

For assistance with your order or to report an issue, contact:

Liquor Store Near Me
support@liquorstorenearme.com

If your order is fulfilled by a licensed retailer, your request may be reviewed and handled by the retailer. Licensed retailer contact: Vista Wine & Spirits, 10223 Prospect Ave Suite A, Santee, CA 92071.